If you're reading this, chances are you need support for one of our services. We take pride in our level of attention to customers, treating you how we would want to be treated, and hope that your experience with our online resources and Support Team is a positive one in every respect.

First, please make sure you check our online FAQs and search our KnowledgeBase for the answer. We add articles to the KnowledgeBase often and monitor the searches that result in no hits so that we may add content appropriately.

We realize there are many occasions where you will need to communicate with us directly. Our preferred support medium is email since it provides a documented communication log and the opportunity to send and receive links and files. The more information you can provide us up front, such as your operating system, product version, URL and login, etc., the better and faster we can help you. You can either send email directly to Schedule Master Support, Account Master Support, or use our HelpDesk's Ask Page to submit your question. Either way, you will receive a ticket tracking number right away, which you can use to reference the issue in the future.

If you would prefer to speak with us directly, we offer telephone support to our customers from 9 to 5 o'clock PST at these numbers (press 4 for support):

+1.888.846.3796 toll-free in the US
+1.408.414.2200 international

Thank you, and we look forward to both helping you and learning from the interaction!